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Spacely Furniture

Policies

Return & Refund Policy

Last updated: October 21, 2026

At Spacely Furniture, your satisfaction is our top priority. Love it or return it: if you're not completely satisfied with your purchase, you can return it within 30 days of delivery, no questions asked.

Our promise

  • No questions asked: we stand by the quality of our products, but we understand that sometimes things don't work out. That's why we accept returns within 30 days of delivery, no questions asked.
  • Free return shipping: we cover the cost of return shipping on all eligible returns. If the product isn't right for you, returning it won't cost you a thing.

How to start a return

  • Email our support team at hello@spacelyfurniture.com with your order number to request a return. Please don't send anything back before contacting us.
  • Pack the sofa bed securely, ideally in its original packaging, with all its parts, cushions and pillows.
  • Ship it back using the return label we provide, or the pickup we arrange for you.

Refunds

Once we receive your returned item, we'll inspect it to make sure it's complete and meets our return criteria. Once it's approved, we'll promptly refund you to your original payment method. Please note it may take several business days for the refund to appear in your account, depending on your bank or card issuer.

Damaged or faulty items

If your sofa bed arrives damaged or has a fault, please email us at hello@spacelyfurniture.com within 48 hours of delivery with photos. We'll arrange a replacement part, a replacement or a refund. Faults that appear later are covered by our full-coverage 3-year warranty.

Contact us

Thank you for choosing Spacely Furniture. If you have any questions or need help with a return, email us at hello@spacelyfurniture.com. We're here 24/7.